Terms & Conditions

Mission Statement

Integrated Packaging Services, Inc. provides the service of supplying and developing packaging systems for the liquid chemical and food industry within North America. We supply liquid transfer valves, drums, mini-bulk containers and portable transfer pumps. These products are produced by leading companies and provide the most economical complete container delivery systems and closed liquid transfer systems on the market. Our customer service and expertise in understating our customer’s needs is the foundation of IPS. Our products provide customers the opportunity to increase profitability through the use of innovative packaging technology.

Payment Terms

NET 30 DAYS FROM SHIPPING/INVOICE DATE Integrated Packaging Services, Inc. (IPS) reserves the right to add a late payment charge of 1.5% per month on any past due amount. There will be a fee of 3% added to all invoices paid by credit card for the convenience of using a credit card to simplify your payment.

Shipping

All products FOB warehouse unless otherwise defined in writing on IPS stationary. All RUSH orders must be received by 1:00 PM in order to facilitate overnight next day delivery.

Warranty

The Original Equipment Manufacturer warrants all products sold by IPS. Complete warranties are available upon request.

Micro Matic USA, Inc. products are warranted against defects in both material and workmanship under normal use and service for a period of one (1) year from the date of shipment with the exception of extractor valves which are covered for a period of two (2) years. Micro Matic USA, Inc. does not warrant any product for material compatibility. Should a product, in the sole opinion of Micro Matic USA, malfunction within the warranty period, Micro Matic USA. Inc. will repair or replace the product without charge. Replacement of products will be on an exchange basis only. This warranty does not apply to product that has been damaged due to accident, abuse, improper installation, natural or personal disaster, alterations, repairs or modifications.

In no event will IPS be liable to any purchaser for any costs or damages beyond product repair or replacement, arising from the purchase, use or inability to use any product.

Return of Mechandise

Under no circumstance can any product be returned to IPS without prior authorization. IPS reserves the right to reject any return shipment without prior authorization. Please call IPS at 805-383-7020 to obtain a Product Return Authorization number if needed. If, at the sole opinion of IPS, we agree to accept a return for products that have not been used, and are in their original carton with all the original packaging and the purchaser prepays the freight, IPS will charge a 15% restocking charge. IPS will not accept returns on non-stock products or containers. Products returned under warranty MUST be free of chemical residue.

How to Order

Orders can be phoned in to 805-383-7020, faxed to 805-383-7128 or e-mailed to ips@ips-na.com. All phone orders must be supported by a written Purchase Order prior to shipping. Orders can be mailed to the following: Integrated Packaging Services, Inc., 4045 Via Pescador, Camarillo, CA 93012-5050. Please allow 15 – 30 days for delivery of stock items. Anticipated shipping date of non-stock or volume orders requiring manufacturing lead times will be confirmed upon placement of the order. IPS reserves the right to require minimum order quantities and set maximum quantities on sale items.